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Jewelry Television brings you a new way to shop for jewelry. Watch the items live on your TV or the web. Then go online browse through Jewelry Television's wide array diamond earring studs in a wide array of total karat weight and colors including pink, yellow, and blue. View the selection of simple but elegant gemstones, buy them online and have the gemstones or jewelry shipped directly to your door. Find a great selection of tanzanite rings, tanzanite necklaces, and tanzanite gemstones. You save on every item you buy, with discounts or free shipping. You choose. Why pay more for high quality gems and jewelry at Jewelry Television. Use the coupons for Jewelry TV and save instantly. It's that simple. Find the latest Jewelry TV deals and coupon codes right here! | |
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| Jewelry & Gemstones |
Reviewer : jennifer (austin, TX)   |
| I just purchased a 1.50 ct colombian emerald & a 1.25 diamond semi-mount. The emerald was just appraised by a master gemologist for 6 times what I paid for it & the semi mount appraised for 3times what I paid. I have a $10,000.00 ring I paid $1500.00 for. You cant beat that! |
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| Jewelry Television |
| Reviewer : Donna W. (Owasso, OK) |
| I love Jewelry Television! I have purchased hundreds of pieces of jewelry from them. The quality is excellent! And the selection is by far more extensive that any jewelry store has in stock. I did not even know there were gemstones like chrome diopside, kunzite, morganite, prasiolite, and andalusite before I saw Jewelry Television. I have bought rings and received appraisals on them hundreds of dollars higher than I paid. It seems the focus at Jewelry Television is on customer service and quality. I have returned defective merchandise and customer service always takes care of any issues. I do believe in reading the product description carefully on the website. The description states clearly the carat weights, cut, and the measurement and number of the stones. Also, I believe you get what you pay for in quality. It all depends on what sort of jewelry you want to own. They certainly allow you to return it for a full refund if it isn't what you expected. Jewelry Television is a quality company!! |
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| Just like on TV |
| Reviewer : Regina (Buffalo, NY) |
| I just bought a beautiful ring from Jewelry TV and it was all because I saw it on television and just couldn't resist. Even when I don't make any purchases, I love to watch the jewelry on their TV channel. It is a great place to see hundreds and hundres of beautiful jewelry pieces. |
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| Junk on TV is still junk |
| Reviewer : Judith (Hartford, CT) |
| Maybe I'm being a bit harsh, but it seems to me that Jewelry Television shouldn't be compared to the upper echelon jewerly shops just because you can see it on TV. Don't get me wrong, they have some nice items, with reasonable prices. But please don't kid yourself into thinking jewelry as seen on TV is somehow better than jewelry that is not. |
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| Store on TV |
| Reviewer : Harriet (Baltimore, MD) |
| Jewelry Television is a great website because I am able to "browse" through the items when I watch them on TV. It is great because it allows me to get a better look and feel for each item, almost as if I was browsing in a store. It is a very unique but very fun way to shop. |
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| Jewelry TV |
| Reviewer : Karen Buhler (BUENA PARK, CA) |
| I have spent thousands of dollars on JTV and have never sent anything back! I am so pleased to have been introduced to the world of gemstones and beautiful jewelry through JTV. To the person who calls it junk, send it back!!! |
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| Frequent Shopper.... |
| Reviewer : Karen (Philadelphia, PA) |
| I watch Jewelry Television all the time and also check the website frequently, ordering when something appeals to me. They have wonderful items, all prices, and if I buy an item and it's not what I like, I just send it back, and they are excellent about returns! Not everything looks the same on arrival as it does on TV, but that's a communication problem. But most of the items I've ordered have been exactly as advertised and I'm very happy with them, giving them as gifts too. And you really can't beat the prices!And it's so nice to talk to a live, literate person in Customer Service!! Not like some places.... |
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| excustomer |
| Reviewer : Linda (Lakeland, FL) |
| If you really want to find out what kind of junk you bought, take it to a gemoligist not a jewler. Jewlers do not have the knowledge, they sell preordered ready to sell. Comparable to Wal-mart jwelery. |
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| Unhappy Customer |
| Reviewer : Diane Knight (West Hills, CA) |
| The lower end items tend to be of poor quality. I send more back that I keep. |
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| Jewelry TV |
| Reviewer : Gina (Anaheim, CA) |
Jewelry Television is wonderful. It allows people who do not have a lot of money to buy real (not lab created) gemstones and jewelry for expeceptional prices. Before JTV, I never thought it possible that I would be wearing beautiful high-class jewelry such as diamonds, tanzanite, saphires, and other beautiful jewelry. Since JTV, I owned very little jewelry, basically what my husband bought me as gifts (which after watching Jt I learned he payed way too much for). I have comparisoned shopped at several jewelry stores. They cannot even compete with JTV's prices. Since watching JTV, I have even developed a passion for loose gemstones as well. Watch the gemstone side, and you will really get an education about jewelry. Retail stores and jewelry stores cannot touch JTV's prices. Jewelry TV is the only place to buy jewelry, and if you do not like what you purchased or just changed your mind. Send it back. I believe they are probably one of the few honest companies around. I cannot compliment them enough. |
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| Jewelry Television |
| Reviewer : Fay Moreno (Philadelphia, PA) |
| I just bought the most beautiful marquise set stones - tanzanite, everyone at work thought it was stunning. I am so happy I bought it. I simply love it! |
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| Jewelry Television is the best |
| Reviewer : Joyce (Jenison, MI) |
| I was not at all interested when I went to my sister for a stay, she had it on and I thought "Oh No! Junk TV!" Was I ever wrong! I bought a diamond ring that was very reasonable took it to be appraised as suggested by JTV and it was $2,000.00 over what I paid for it. Not only that but the appraiser offered to purchase it from me right then and there! He just could not believe it was from Jewlery TV, I wear it proudly! |
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| Great Item |
| Reviewer : Michele (Rochester, NY) |
| I bought a beautiful diamond bracelet that I saw on Jewelry Television's web site. I loved it SO much, I another one. Awesome product, great price. |
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| jtv |
| Reviewer : g clark (yorba linda, CA) |
I have shopped at JTV for about a year now. I have learned so much about gemstones. I appreciate the style and the information. I have collected some jewelry. Some has been very surprising quality for the price. Sometimes the quality is not what I want, and I am able to send it back with ease. I love JTV! |
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| Jewelry TV |
| Reviewer : Ira Jones (Benton, LA) |
Jewelry Television has the superior items, better than you can get retail or wholesale. The gem packages are outstanding. The show host are the best in the field. |
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| I love everything about jewelry tv |
| Reviewer : Sandra (Rockwell, NC) |
I have bought gold and silver jewelry. I also have had fun purchasing loose gemstones and castings to make my own jewelry. The prices , delivery time, and quality of merchandise is wonerful. From time to time they offer free shipping deals and coupons on the internet for special discount offers. I love jewelry tv, i just say it enough. |
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| Past costumer |
| Reviewer : joan gehrig (Pelican Rapids, MN) |
| Buyer beware. Not worth the time or money for these Dog stones. Parcels are complete trash. |
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| TV/Online Purchases |
| Reviewer : Karen (Philadelpha, PA) |
| Basically, I like JTV, though I do return about half of the items I order, but that's just my fussiness, I'm sure. Better luck with purchases other than rings... so often, the diamonds that sparkle on TV or online are nonexistent in the real product!! But I have gotten some beautiful pearls and other nice pieces and are generally pleased with products. They're wonderful about returns, though slow to credit my account! Also, they tend to be slower with deliveries than I'm use to (like Lands End is 3-4 days tops!)so if I need an item for a birthday, I order well in advance. |
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| JewelryTelevision |
| Reviewer : Pat (Redding, CA) |
| JewelryTelevision is GREAT! If you watch regularly and know what "normal" prices are, then you'll know when an item is a true bargain. That's when you jump in and get FANTASTAIC BARGAINS!! |
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| JTV |
| Reviewer : Sue (Toledo, OH) |
| I feel JTV has lowered their quality standards. The last few items I have ordered have been damaged or of poor quality. I also feel their hosts are beyond annoying. I have to watch with the volume muted! They stay on each item way too long and really, what is with the pricing games? Silly! |
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| Not what I thought it was |
| Reviewer : mary (toledo, OH) |
| I have ordered many, many items on jtv. I have sent 99% of the items back! They magfnify the jewelry/gemstones, to the point where you think they're really a decent size. NO there not. I keep trying, but a little leary. Thank GOD for the 30 day inspection period!!! I also think the shipping is high, especially on the gemstones.
Good luck to everyone out there!
Mary |
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| Jewelry TV - Helpful service |
| Reviewer : Valerie Weiss (Huntley, IL) |
| Great opportunities to get nice jewelry at significant savings. Make sure you pay attention to descriptions and ask questions, shopping online lets you see carat and gram weights for best comparisons. Problems are quickly and cheerfully resolved. |
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| GREAT BUYS |
| Reviewer : cathy (morristown, NJ) |
THE BEST PRICES ON TV AND THE WEB. GREAT QUALITY. |
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| Gem Enthusiast |
| Reviewer : VP (Franklin, GA) |
| I have watched JTV before it was JTV. Then being ACN, I have watched as good hardworking seemingly honest people have grown a very successful business and how!!
Your channel and your host have helped me mantain my self worth and sanity thru a very long/painful illness.
I have learned something new with each show I tune into.
I thank you and God bless!
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| 50-50 |
| Reviewer : Pattie (Redding, CA) |
| Buying items from JewelryTelevisioin is like reaching into a box of chocolates; you are never sure what you are going to get. However, I WILL say that I like & keep about 1/2 of what I purchase from them. I am so glad that they have a 30-day Return Policy! |
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| Great Jewelry!!! |
| Reviewer : Michelle (Mesa, AZ) |
| I have been shopping with Jewelry Television for over 3 years. I love most of what I purchase, I buy for myself, family and gifts. The prices are great (much better than at most retailers) and you find so many unique pieces. |
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| quality |
| Reviewer : Denise (Shingle springs, CA) |
Heres the thing, you get what you pay for. When people complain about JTV they have probably bought VERY low price cheap product! JTV has very beautiful gems and jewelry, and at EXTREMELY low prices compared to stores. I have bout georgeous stones and jewelry from them and I have sent back a few. They are always accomodating and treat me very well. The gems are shipped within 3-4 days and when I send something back the returns are hassle free. I have 6 tnazanite pear shape gems that I bought for 50 bucks a piece and have had them appraised by a gemologist for between $500 to $1000 a piece depending who's buying!! Hey, can't beat that!!! You should see the junk they sell on ebay!!! |
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| Reviewer |
| Reviewer : Holly G. (Nokomis, FL) |
I have been a customer for many years I have seen the quality gradually sink with their products,ordering loose gemstones never get what you order unless its a one only-host promises top color dark blue on tanzanite and you get it and its light/meedium purple and damaged/. I have sent back probably 85 percent of what I have bought over the last 8 months because of quality-price. shipping is outrageous if you call in, if you do it over internet its usually about 4.99 standard shipping. I have called in customer support very pleasant to talk to, they tell you to send letter which I have done, and that goes unanswered, emails are answered until you hit a sore spot then they stop answering your emails. I wish they would look back to the past and remember how they ran things about 7 or 8 years ago good customer support, good prices, excellent quality items.. |
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| count ME in j/tv!! |
| Reviewer : judith kay (galveston island, WA) |
I have purchased 4 rings now and only
one return which was what the description said but was top heavy.The
mexican fire opal ring I ordered has the description of orange, yet the picture online AND on tv were very R E D(but the ring was still so pretty i opted to keep it) all in all j/tv is a great deal and customer service is nice too...i'll be including more soon to my collection!!!
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| jewelry |
| Reviewer : Amber (Port Saint Lucie, FL) |
| I have been shopping with JTV for about 4 years now and am overall happy with the products that are sent to me but there have been some times where i feel that that the gemstone did look bigger and better on tv. |
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| outstanding! |
| Reviewer : Suzan D Presley (San Antonio, TX) |
| I have sold jewelry in a retail setting, shopped in a retail setting and there is no contest. I have been a customer for 8 years, I believe. The quality of the jewelry is excellent. I've seen the exact same pieces at retail marked up at least 4x or more! I can now afford to pay retail. I've been to many markets and am gem "savy"
Way to go JT!!! Now we can all see those rare gems and afford them!
SDPresley |
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| ratting |
| Reviewer : Lori (Raymond, WA) |
| I think that JTV is a good way to start out . Try them out. |
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| rating |
| Reviewer : Lori (Raymond, WA) |
| I think that jtv is a verry good site! |
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| JTV |
| Reviewer : Carla (Algonac, MI) |
| I have been with ACNTV or JTV for a long time and I have to say most of the stones I get I keep. I have sent back a few, who would not, even with a dealer you would look through all his stones before you picked the one you liked. Now the jewerly I have to say 50/50. Lately their stuff has been on the bad side (even the high end stuff). Do take it to the gemologist and have it checked out. I have sent back 6 out of 11 items (just in the last 45 day's). Watch their actions also, the pictures are not what they seem. All in all I still watch and order but I watch what I order because I do not want to send back anything. P.S. with Any Coupons I get free shipping and % off so most of the time I do not pay for shipping. Thanks |
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| jewelry |
| Reviewer : Lorie Olsen (Lake Oswego, OR) |
| This is a fabulous company!! Everyone is always so polite, the options of returning what you don't want in 15-30 days, the selection is vast and verified, requests are honored to show the piece you are interested in and communication is superb!!! |
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| Stones |
| Reviewer : RICHELLE (TAMPA, FL) |
| The parcels are leftovers. I've sent back as many as i keep and i'm real tired of hearing that all the gems are real. I've had lab created and even yags in my parcels. I don't even watch the shows with dawn she's so annoying. Jtv seems to be going down hill in the past year and it's a shame because they taught me a lot about gemstones but they need to remember who made them big and go back to treating us customers like they want us to keep shopping with them and not send us back to the stores where we know what were going to get. |
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| jtv |
| Reviewer : barbara a. buie (harrrisbugr, PA) |
| I enjoy shopping jtv. the mercadise is top quailty, you cannot beat the pricing and their customer service which is # 1 in my book. |
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| jewelry & gemstones |
| Reviewer : Nancy (Navasota, TX) |
I have read some of the reviews on JTV and take exception to some of them. First, I am amazed by the prompt arrival of my purchases. I am usually told it will take ten to fourteen days and I always get my purchases within a week. Second, the gemstones do appear larger but that is so the customer can see what the gemstone actually looks like. Do you expect to get large gemstones in a one carat parcel? I have gotten many pieces from JTV and am just so happy with my purchases. I have had to do a few returns but my account was promptly credited and I have never had one person get rude with me even when I am gushing over some of the items I see on the screen. I don't agree that the hosts are boring but they do tend to lead up to certain pieces a bit longer than necessary. All in all, I have enjoyed shopping with JTV and will continue to do so as long as I am able. I have one tiny thing that is neither a complaint or a derogatory, when I am trying to purchase an item and it is removed from the turntable and I think it is sold out. Hey guys, it's okay because the operator always assures me that the item is still available. Finally, I have purchased several gemstone parcels. I have a black diamond, a yellow diamond and a blue diamond! I have a Burma ruby! I have lots of peridot, topaz, prasiolite, and sapphires! There are too many stones to mention but if you know what you are looking for, you find some real beauties. Thank you so much JTV and keep up the good work! |
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| rebuttal to complaints |
| Reviewer : Nancy (Navasota, TX) |
I have read the reviews and am surprised by some of the scathing remarks. It is true the gemstones are magnified but I like to see what I am getting before I buy an item. I have a hard time thinking that someone would expect large gemstones in a one carat parcel! I have gotten several diamond parcels and will be incorporating them into pieces that I will wear with pride. I have also purchased several gemstone parcels and was amazed at what I found: a blue diamond, a yellow diamond, a black diamond, a Burma ruby!!! I am pleased with my purchases. The only suggestion I have is when an item is removed from the turntables and I am calling for that particular item there is a moment of panic when I worry that I have missed a good buy! I am a very satisfied customer and even the operators listen when I call to make a purchase and start talking about some of my previous buys. Keep up the good work! |
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| cuztomer service |
| Reviewer : Joyce Craft (Greenville, SC) |
| I purchased ring this afternoon and just wanted to let you know that Tammy helped and she was wonderful. Very courtious , professional and friendly . Could not have ask for better service. I was happy to talk to her and do my business with her. If you would please tell her thank you for me , I really appreciate her .She did a great job ! |
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| rating jtv |
| Reviewer : Leslie ODonnell (Neshanic Station, NJ) |
| I love Jewelry television!! They have the sweetest show hosts and the best jewelry. The customer service is absolutely AWESOME. Easy returns and I love the free shipping days. |
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| Quality |
| Reviewer : K.R. (Elkins Park, PA) |
| I've had to return several bracelets that were damaged, which is annoying because this damage should have been obvious! Also, lately the hosts are really getting on my nerves...spending way too long on each item, talking about "retail pricing" like they really know, and the hype is getting to me. I watch it on TV less often now and just check occasionally online for things I might have seen or things I know I want. I pass on all gem shows...a waste of time unless you make jewelry. And the Tanzanite hype makes me nuts - if it's so hard to find, why do they have sooo much of it??!! If they all talked less, they'd be able to present more items and sell more things! (Angela Morgan is very good, though, and I make a point to watch her.)
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| best jewelry store |
| Reviewer : magan (torrance, CA) |
| great service! great prices and quality!!! |
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| Jewelry |
| Reviewer : Dotti (Bowie, MD) |
| I have been ordering from JTV for over 5 yrs. Most items are nice but they always appear so much larger and grander on screen. I have had stones that fell out on my ruby ring, diamond ring and svorite ring which was expenience to have repaired. Overall I enjoy watching and purchasing even tho. I do send a lot of things back. You get what you pay for!! |
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| DIAMOND RINGS |
| Reviewer : TINA ANDRULIS (BX, NY) |
| I MUST SAY THAT EVERYTHING I'VE EVER OREDERED FROM JEWLELRY TV HAS BEEN EXCELLENT.THE QUALITY,IS WORTH THE PRICE PAID AND MORE. THANK YOU FOR GIVING US AFFORDABLE DIAMONDS. |
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| GREAT JEWELRY |
| Reviewer : SANDRA (JERSEY CITY, NJ) |
| I have been shopping on jtv for over 5 yrs & so far I love about 90% of the items I received I think they are great for the budget minded consumer. Thank you JTV. |
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| Excellent Customer Friendly Company |
| Reviewer : Jeanine (Rhome, TX) |
| I believe JTV is a wonderful company. Operators are quick and friendly and will stay on the line with you until you feel you are satisfied. All my purchases were wonderful. I had one return. They not only replaced the item in a timely manner but had me keep the item that I was not pleased with. They have taken any criticism and tried to offer remedies. To those with the scathing remarks, I understand it is a free country and you have the right to voice your opinion, but I think the problem lies in either 1. You are a jeweler with a chip because you can't sell your overprice stuff with a company like this. or 2. You are a snob who wouldn't be caught dead paying a reasonable price for jewelry. Don't compare with Wal-mart. I shop at Wal-mart and their jewelry is not even close to the quality of what you get at JTV.
Thanks JTV keep doing what you are doing.
Educating and making lots of people happy whilst annoying a select few. Have a great day and happy shopping. |
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| jtv reviews |
| Reviewer : judi (eureka, CA) |
gemstone jtv is on at the house almost 24/7. i have ordered and returned 2 rings i purchased from them long ago, the prongs broke and the stones were lost. well, it is only 10k gold and seemed pretty brittle. my $ was happily refunded, no questions asked and quickly.
i have been collecting gemstones for about 40 yrs, and i have gotten some simply amazing gemstones from them. i educate myself about something before i buy it, and know what is a reasonable price and what is puffed up some. i know what the stone should look like when i get it, based on the nature and character of the same kind of gems.
they are good educators, but i also catch some contradictions in the shows. i have heard statements that sent me to the computer to investigate, only to find they have not misstated anything.
i've never gotten anything fantabulous in a gemstone parcel, but for certain i have gotten stones out of each parcel that was worth more than the price of the parcel. i have also sent back 2 parcels that arrived on the same day as the stones were terribly damaged and heavily includded. all parcels were over in the stated carat weight.
single stones i have purchased thru jtv were all over the min. carat weight stated, and beautiful stones.
please note, jtv is telemarketing at it's finest. the gems are magnified 36x's when you see them on the telly. they use lighting to bring out the flash of the stones, and you will not have the same lighting in your home unless you photograph gemstones for a living or hobby. remember, too, that no two monitors and telly's see the "true" colors. i've never gotten a stone that did not have the same tone, hue and saturation as the ones shown.
customer service is always polite, understanding, clear and helpfull. shipping can be pricey, but i save my shopping for the free shipping events when i can. if not, i buy several stones of the same lot at once and pay only one shipping charge.
i will continue shopping with jtv. |
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| review |
| Reviewer : angela sposato (huntington station, NY) |
The prices on jewelry television cannot be matched by any television network. The quality of jewelry and gemstones are extraordinary. The hosts are caring, informative and entertaining. I am now in the process of obtaining a GIA degree and I sell jewelry that I make from the gemstones and castings available through the comprehensive website. I credit my passion and pursuit of future knowledge of gemstones and jewelry to Jewelry Television. |
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| Ring Purchase |
| Reviewer : Carol (Fraser, MI) |
| I had to call the coupon number into customer service at JT to get the 15% off, but they honored it! Thanks. Wish I knew about this 6 months ago!!! |
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| Quality |
| Reviewer : Karen (Portage, OH) |
| Prices have gone up and the quality has gone down. Horrible hosts. |
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| review |
| Reviewer : laura (Los Angeles, CA) |
This is my favorite site. What wonderful deals. I now, thanks to Jewelry television, own diamonds, rubies and pearls. I could never had afforded such beatiful pieces if it wasn't for their great prices and quality jewelry.
Thumbs UP!! |
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| quality |
| Reviewer : Maryann (Tucson, AZ) |
| I have been a JTV customer since it was known as ACN. Lately I have had to send back MANY pieces regardles of the price.I've recieveved items with chipped or poorly set stones. Stones and settings of very poor quality.Thank goodness returns are handled quickley. |
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| THE HOSTS |
| Reviewer : Maryann (Tucson, AZ) |
| The hosts on JTV have really been getting on mt nerves lately.I agree with a previous viewer who said the same thing. They either are going on forever about one item or are screaming! The only time I watch anymore is when Angela Morgan or Jerry and Angie are on. Otherwise I shop the net. |
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| overall rating |
| Reviewer : Gwyn Jacobs (Concord, NC) |
I knew very little about gems - the seemingly endlss shades and colors, how to recognize the quality of gems, the pricing of gems, where they originate and even the condition of the mines. I have gained an appreciation for gems. Thank you for helping to develop my love and curiosity. ( I do agree that the pricing games and silliness often gets on my nerves. The hosts are genuinely kind, but can go overboard. Question : Why show 2 neckleces or 2 bracelets when you offer them singlely ? It implies that to buy only 1 of an item is not good enough. I enjoy the choices of jewelry on a particular host's show, but can't stand the silly chatter so I mute the show. She might actualy have something worth hearing, but there is too much other junk . My overall rating is very good. Thank you!) |
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| Quality and Cusomer Service |
| Reviewer : Angela (eldon, MO) |
| I have ordered several pieces from jtv most were nice but I think the quality needs some work one ring that I ordered broke with in two weeks I guess you get what you pay for also I was browsing the internet found a bracelet for a very good price but when contacting the company they told me that I could not have at that price because it was a error in which me being a consumer is not my fault I think I should of been able to purchase the item at the price listed instead of getting a HUGE run around and I also think the hosts of the show talk to much about the items anyhow I have been watching but not real sure about buying from the company any more I do not understand how they won their arward last year? |
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| great jewelry at good prices |
| Reviewer : deb saxe (elmira, NY) |
| I shop at Jewelry TV freq.I love everything I've purchased.The hosts can be annoying,but no worse than the hosts on other shopping channels.customer care personell are always helpful and nice.I've perhaps sent one or two things back and the refund is always about a week or so coming back. |
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| Jewelry Television |
| Reviewer : Mary (Flower Mound, TX) |
This company has given me the opportunity to own some great pieces and give to others. |
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| Some Good, Most Junk |
| Reviewer : Jill (San Bernardino, CA) |
| I have shopped JTV for several years now and return over half of what I get. I have returned all gemstone kits - nothing noteworthy in there - all swiss blue topaz, etc. The hosts are mostly obnoxious and very very pushy - like someone else said, sometimes I have to turn the sound off. I watch because I love looking at jewelry and I have learned more about gems from JTV than I knew before. But they OVERESTIMATE retail values to make their sale prices look good...It's a racket....I do watch but am very judicial about what I order BECAUSE I got a letter saying I was returning too much!!!! That they try to keep prices down but can't if people return so many things and a veiled threat to discontinue me as a customer....just, with all I said above, beware.... |
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| QUALITY |
| Reviewer : Liz (Arlington, MA) |
| I have shopped on jtv for 6 years now, in the past I have purchased many wonderful pieces...but to date, since they started to advertise and go for the mass marketing them, they are more interested in quantity than quality. Also they have add more hosts and changed the schedule so many times, it’s hardly worth listening to any more...there prices have gone way up and there quality has gone way down. the host seem so desperate to sell they must have to meet a quota......anyway they have gone way down hill and Wendy has to be the worst host on the planet, she is always whining about something and she is just not believable. You can tell if you are a regular that they are playing pricing games and straight out false advertising. telling you that stuff is sold out is just a game to get you to buy thee hold back product and then bring it back on another show...how stupid do they think we are....they have lost credibility...in there business and if you are a new customer beware....they are scamming just like the rest of these shopping networks, in fact they are now in the home shopping slot, probably bought them out so you know they are trying to hit a larger market and when they do that they just don't care about the customers anymore...its all about the dollars, bad move on there part with the oil and gas prices and the general economy going down hill so fast who wants jewelry, we need fuel and gems aren't going to heat the house or fill up the car!!!! |
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| Love the website and channel |
| Reviewer : Andrea Duncan (Dalton, GA) |
| I have been a customer for about 2 and 1/2 years. I enjoy learning about gemstones and ordering when I find something that catches my eye. I have ordered a lot of jewelry and several individual gemstones. Occasionally I return a piece and always get a refund within 2 weeks. Keep up the good work!
Angela is my favorite host. |
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| Hosts |
| Reviewer : Dee (West Millgrove, OH) |
| Do you think JTV finds all their hosts from the same Trailer Park? |
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| Hosts |
| Reviewer : Diane (Southgate, MI) |
| I would like to contact an official Tennessee government agency to report JTV's hosts for showing more than one item at a time giving a false imoression that you are getting more than what you're really buying. Hosts like Nikki and Sharon ALWAYS show TWO pearl necklaces, TWO (or more) diamond bracelets... it gives a false impression. Once in a great while a note will be added to the left of screen saying "Two Shown" but I have only seen that a few times. Should I write the Tennessee Attorney General Paul Summers or is there a better agency to contact? If anyone knows, please send a message. Also, maybe if ALL of us call and ask if that is one item or two being shown, they will get annoyed and stop doing it?
They have the worst hosts in the business. QVC and HSN may cost more but the hosts are mature and don't play the awful price games and never pressure us. It is soothing to watch their calm, quiet (never yelling) hosts. |
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| JTV 6 years later! |
| Reviewer : Peg (Le Claire, IA) |
| I have been watching and buying from JTV since they were ACN. There were alot of things I liked better about the old way, however I still think they are the best overall. I have purchased way too many things to list. I have returned several however I have kept most. I have received a .93ctw blue diamond that I set in a modest semi mount appraised out at $3400.00+, a .17ctw alexandrite with a strong color change. I had a 4.ctw chrome tourmaline, emerald cut stone that I mounted in a nice diamond semi-mount and it appraised at $3600.00 I believe. I have had lots of other nice stones and lots of mediocer ones, however the good have way surpassed the price paid. As I said these were only some of the treasures I have found. I also make jewelry and purchase and resale some of their jewelry at a small profit. I am handicapped and JTV has made me feel productive again. I agree about some of the changes being too commercial, and the host will misrepresent the amount of product available. They pretend to be surprised about the same things over and over. Pretend to cut the prices when the same product showed an hour ago at that price. Again, overall I still think they beat the rest. Thanks JTV. |
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| Jewelry Television Review |
| Reviewer : karen richards (sterling Heights, MI) |
| Quality has gone down in past year. I have ordered 70% less items than usual. I have only kept 2 items in past 6 mos.! It is better to charge more for better quality! Especially the diamonds- they put a 6 ct. stone on a ring and then 2 little 1/2 pt. diamonds on each side - LOOKS CHEAP!! Most of the time, I send back because of poor diamond clarity!! Get back to quality JTV!! And more honesty from hosts. They need to show items all the way around - not just top view. Also a problem on internet- not many items show varied views. |
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| Jewelry TV Review |
| Reviewer : Lee (Warner Robins, GA) |
| Like anything else, you must educate yourself about jewelry and gemstones. Do not trust the show hosts to do it for you. Also, if value matters to you, have the jewelry or gems appraised by a gemologist. I have bought some beautiful jewelry and gemstones, but I have returned more than I have kept. I returned one stone eight times before I got the perfect one. If there is damage to an item and you return it, send a letter with copies of your shipping costs reciepts and the company will return your original shipping fees and your return shipping fees. Also you can send an item back for exchange if you are not satisfied with the one you have recieved. You just have to be willing to jump through the hoops to get the best item for the best price. I believe it is worth it when you get a ring appraised for $1800 that you purchased for $211. Also, I advise that you do not tell the appraiser where the item was purchased, you may not get a fair appraisal. I did that with one local gemologist on a tanzanite and was told it was poor quality and not worth more than $200. He also took the opportunity to make several disparaging remarks about JTV to me in front of his other customers. This was my first JTV purchase so I did not know any better, but his attitude did not seem quite right so I took the stone to 2 other gemologists and 2 prominent jewelers and all of them valued it as excellent quality with the value varying between $1000 to $1500. You have to be an educated consumer just like if you were buying a car or a house. |
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| JTV |
| Reviewer : Marsha (Aiken, SC) |
| Quality of merchandise is excellent. Shipping can be a little slow since they use USPS on standard shipping. 15% off coupon I found here makes it even better. I'll never buy from another local jewelry store again. Thanks JTV. |
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| my jewelry |
| Reviewer : kathy andrews (brick, NJ) |
All purchases made from jewelry television have more than pleased me. I have taken my loose stones to my jeweler and he couldn't believe it. |
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| Great Bargains |
| Reviewer : Dennis (Bristol, TN) |
| If not for JTV I would not have been able to bring so much joy to many lives on Christmas Morning, They have great values and things to fit everyones budget. I am not saying I have never returned anything because I have, however, I always get 100% of my money back with NO questions ask or anyone trying to have me do an exchange instead. The customer service is THE BEST hands down. I have been shopping with JTV for YEARS and if the good Lord let's me live I hope to continue. Those of you who do not like the products can simply return them as none of us will like everything all of the time with any company. It's Thumbs up and full speed ahead as far as I'm concern and those who do not like it have other choices as none are held at gun point to shop with JTV. I would suggest using all of that negative energy trying to find a better bargain, and GOOD LUCK, to you. I personally am on a budget, like nice things, and know right where to get them, Thank You JTV. |
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| If it looks good buy it, but stop complaining!!! |
| Reviewer : Roberta (Bethlehem, PA) |
| I've read through all the reviews here, and most were quite complimentary. I have been shopping at JT for many years. I have never sent anything back, and always have received many compliments on my pieces. The best part about their pieces is that you will not see yourself coming and going with others wearing your jewelry! Quality is good, gems are triple A quality, settings are good. I also make jewelry and always turn to JT for their gemstones and settings first. I don't think that the hosts are pushy at all, just loud at times, that's what the mute button is for. Since I am in the business, I watch just to catch prices, styles, etc. You won't find me complaining, just telling my friends about the great buys and deals! |
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| New and Still Undecided... |
| Reviewer : Lisa Keller (massapequa, NY) |
| I am new to JTV, and after reading the reviews, and I am glad I did, I learned alot. I decided to post, as a new customer. As far as the hosts, I like Cheryl, but annoying is an understatement, especially Mandy and Wendy, I either turn the sound off, or turn the show off. Wendy starts lulling you with a soft, soothing almost hypnotic voice, then starts screaming like an auctuoneer, all in the same sentence! Can't stand it! And Mandy, well, listen to the way she says "dollars" when something is on a good sale. A loud, grating, awful sound comes out of her mouth and I cringe. Can not watch her at all. And my biggest omplaint is all the hosts spend WAY too long talking before ever showing an item! I was switching back and forth last night, and im telling you, 20 minutes later the host was still talking and I still didnt see a piece of jewelery, So, I shut it off again. If they would move faster they could get alot more in. They can "educate" us about a piece while it's showing. I have ordered a few things, I sent two parcels back, what junk, The stones were tiny and some were cracked. Mostly peridot and topaz and citrine stones, very light too. The loose fancy colored diamonds, well, you couldnt even see them! They were the size of pin heads, if even that. What do people do, have every stone appraised to know what they are and the value? Thats impossible, it would cost too much to do. Thats why I am very suspicious of the statements they make about people's appraisals. I also got a tanzanite stone seperately, I kept that, it was very pretty. And I also got a ring Im still deciding on, its pretty, but the tanzanite is so much lighter than it looked on TV. The returns are easy though, which is great and the customer service people are nice. I think the turntables are a great idea, but they should find a way to show every item, so at least we know what they are. So, all in all, I will keep watching, and see how things go. I have gotten things from HSN, QVC and ShopNBC also, and so far the best quality is ShopNBC. |
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| jewelry |
| Reviewer : helen hudgins (hendersonville, NC) |
| The best jewelry! Best prices of anyone,period!! |
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| jtv |
| Reviewer : Brenda (Mulberry, FL) |
I'm a new customer to JTV. I never watched before, but recently found some
time (and money) to do so. I can only
say that before JTV I never owned any
good pieces of jewelry. I have so far
purchased a Champange Diamond Tennis
bracelet, 2 sets of pearls, a Ruby ring,
and several other loose gems and parcels. I ended up sending a parcel
back along with a lower priced bracelet.
If it weren't for JTV I would still be
on the outside looking in! I have a
few great pieces and am learning more
everyday. My only real complaint is
that they do not carry many rings in
size 10 or bracelets in size 8. But
so far a very happy customer. |
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| gold jewelry |
| Reviewer : carol (powdersprings, GA) |
| i have recived great overallcustomer service and great jewelry product. the quilty is out standing. thanks for having jewerly your customres can enjoy. yours truly carol |
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| Rateing |
| Reviewer : Vernalee (Vernon, FL) |
| I have been shopping with JTV for about 4 years and I really like the things I have recieved and have learned a lot about gems. When I have had to return an item my money has always been refunded promptly. To the people who complain about JTV I say "rasberries" to you. |
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| New Host |
| Reviewer : Janet (Rollersville, OH) |
| I love the new host Dan Dennis. No price games and he moves right along. No flipping the channel when he's on! I will be watching a lot him and hope he will be getting more hours on the air. I feel the other hosts better be nervous! This man is going to kick their butts! It's about time! Woo hoo!!! |
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| junk for sale |
| Reviewer : deborah (milw, WI) |
I have purchased several pieces,stupid me, and returned or sold all but two. If you really want good quality jewelry, go to ShopNBC. Their hosts don't scream at you. I can't stand lsitening to JTVs hosts, I usuall put the TV on 'mute'. And their jewelry is NEVER worth what you pay, unless you're buying cheap, but then it falls apart anyway. My advice, don't waste your money here. |
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| jewelry |
| Reviewer : Idania Iribar (s.w. ranches, FL) |
| The products are good quality, but I think the customer service is one of the best I've ever experienced. |
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| JTV Is The Best |
| Reviewer : Brenda (Whitmore, CA) |
| I have shopped with JTV for a few years now and have purchased several picies as well as loose stones and parcels. They are the only company I have ever had refund my money and tell me to keep the product because they found a mistake in what they sold. I have shopped othet chanels and their prices are the best on TV. I do wish they would get right to the price at times. But overall they are Great! |
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| JTV'S PRODUCTS |
| Reviewer : TONDA (BROOKS, NC) |
| Great products, quality, and prices |
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| Merchandise |
| Reviewer : Ginny (Dahlen, CA) |
| Provides opportunity for a broad spectrum of people to purchase & enjoy jewelry. Shopping retail for jewelry is generally not smart. However, and maybe it is because I am from California, the drawn out claims and explanations along with the southern drawl are more than I can handle. Just the facts please. |
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| new hosts-hurray! |
| Reviewer : sue (vienna, VA) |
| Have been "watching" jtv for 4 years and have purchased many things, many of which I enjoy, However, it is impossible to watch without muting the tv. Best to be in front of your computer to check for prices because it can take 20 min. or more before they finish their rambling, their pricing game and counting backwards. Guess they want to prove they know how. They need hosts that stop yelling, acting shocked about their prices, and give us the cost up front. Presentations are way too long and boring and the stories of grannies, husbands, etc will bore even the bored. Some jewelry nice, but a lot of junk too. You pay for what you get. Too many of my rings have lost the small stones after one wearing or two times, so best to stick to solitaires.
How refreshing to see some new hosts,and hope to see them host alone, and more often, and not with the old hosts or they will start to ramble on and play those dumb pricing games. They will grow faster if they change some of their selling strategies because then more people might watch the jewelry shows.
JTV, show us the item on the body part it belongs on and off the tweezers so we get an idea of the size. Show us the back and sides, and clasps. Give us the cost up front, spend no more than 5 minutes on a piece, and move on to the next. Show each item on the turntables on the hand wrist or neckline so we have an idea of sizes. Put pendants on chains and earrings on the ear in presentations rather than on a tweezer. What fine jeweler shows jewelry on a treezer anyway? And last STOP PLAYING SO MUCH MUSIC AND TELLING US YOU DON'T HAVE TIME TO SHOW EACH PIECE ON THE TURNTABLE due to time and cost for airtime. IF YOU STOPPED PLAYING MUSIC, YOU WOULD, AND PROBABLY WOULD SELL MORE AND AS CONSUMERS WE CAN MAKE A BETTER DECISION ON PURCHASES. SIZE MATTERS.
HAVE WASTED TOO MUCH MONEY ON SHIPPING AND RETURNS.
Customer service is not as good as it used to be. I don't think anyone there cares if you like the jewelry or if you are satisfied with purchases.
Am glad to see Shawn change some selling strategies. She is very professional, she and Kim, but hope they will let her host alone. Hope they continue to let them sell that way, but will not hold my breath. Best to go straight to their website and save hours of aggravation. It would help if they wrote more info and give sizes and clasp info on the website. Four hour shows can be condensed to 2 if the endless chatter of the hosts and pricing games which are often so inflated were stopped. Please get more soft spoken hosts who can be watched and enjoyed as hosts on other shopping channels. The reason I do shop here is the unusal gemstone jewelry. |
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| JTV Complaints? |
| Reviewer : Donna (Austin, TX) |
| Of all the many things I have bought from JTV, I have found one fact to remain consistent...certain prices bring you certain quality. If you are trying to buy a diamond for $29.00, you will get a diamond that is small...and worth $29.00 If you go up the scale...and pay even as little as $200.00 for a diamond...you will get a really nice stone. Small but nice..Diamonds are expensive...no matter where you buy them...so plan to put a little money into your purchase if you are looking for an eye poping diamond.However....you will get the best bargains on any diamond at JTV than at any brick and mortar store you will ever shop in! Hands down! No one comes close to the price and quality they offer.
For any other stone...wellll...that's the fun of it all. You can get a HUGE bargain..if you shop carefully! And your stones will always appraise out for many times over what you paid for them.
For the lady that says the gem parcels are dogs...There was a time I might have had to agree with you on this one. The stones use to be smallish...many were cracked or chipped...but even then you could find something in a parcel that paid for the parcel many times over. NOW...they have fixed the "small gem stones in the parcel" problem. The last parcel I ordered was their "NEW and IMPROVED" gem stone parcel. The smallest stone in the parcel was probably a third carat...No longer was the parcel all white or all pale topaz or mostly amythest as they were before. I found a candle light diamond, a natural alexandrite, a 3 carat iolite, several Clear and darker green emeralds...(not the foggy kind as they use to be in the parcel) a large ruby that appraised at $550.00,a large deep colored kunzite that appraised for $800.00 and Large ,deep in color . yellow topaz, pink sapphire,many other exotic stones. Most stones were a carat...many were 2-3 carats, and several were over 3 carats.(the largest weighing out at 6.06 carat. I bought a 200 carat parcel on sale for $199.00(No,we probably wont see that price again!) The stones seemed to be of a much deeper color than ever before. The clarity was excellent. And i dont recall finding even one cracked stone!I was..and remain..the biggest crab of a customer they have (if something shows up "sucking bad".) But I will also give credit where credit is due. They have succeeded in improving the gem parcel kits and even I cant say I have ANY complaints against these new parcels.
I also recently purchased some of their rings in the $99.00 price range...and have to say..they were sharpe! (As long as you dont include a ringe with any diamonds on them. For $99.00 you will get mostly diamond dust...
I bought a solitare emerald ring(Columbian emerald, slightly less than a carat in stones weight.) I received a verbal appraisal of $4200 from a jeweler looking at it.I paid $199.00 for the ring. Oh yes! JTV has the bargains...just spend some time looking at the products before you buy. If you dont like what arrives...send it back...and try another product. Returns are easy and painless. Give the new parcels a try....they are well worth your time and money. |
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| Taking chances |
| Reviewer : JR (Carol Stream, IL) |
I have ordered several items, parcels, jewelry, gemstones. Half are returned because of being broken, scratch, not as expected. They will take the item(s) back but the shipping costs add up. Of jewelry pieces I've kept some needed to get fixed later with a jeweler. ie a gemstone kept falling out of a ring (prongs were to short to hold stone and the head was poorly crafted), on a strand of pearls 9-10mm the clasp was too small to negotiate and broke the first time I tried to where them. I then found out the silk thread used was also too thin for the size of pearls. All in all the repair cost just as much as the purchase price. But I have been lucky with some pieces appraising much higher than purchase price. But appraisals are more about the materials in the jewelry piece, not so much with the craftmanship. I'm afraid of losing a nice diamond or tanzanite because of the poor quality of craftmanship. Maybe that's why the prices are lower. This place is a gamble. |
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| loose gems |
| Reviewer : connie (noblesville, IN) |
| I like jtv. I have been watching for about 3 years.
Only problem is the color looks darker on the tanz. than when you get it but, no problem sending it back. They do talk to much on one item and, it take forever to see it. If you are not happy with it send it back no problem. Still trying to find a great Tanz. at the right price. They need more yellow gold setting too. Overall very happy with them. |
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| Hosts |
| Reviewer : Dyann (Helena, OH) |
| Hey Sue from Vienna, Va.! I just read your review and agreed with EVERY single word you wrote. I really could not have said it any better. It was perfect!!!Please write the exact same thing and mail it to Bob Hall, JTV president. Maybe he will get the hint that we are disgusted with his host's stupid price games, daddy and granny stories, quantity countdowns, calling for the "Off Air Price", screaming (Tamara)and the looooong time they spend on each item. This channel has such wonderful potential but the bosses need to start being bosses and should kick their hosts in their rears. I want to start liking JTV again. I want to be able to shop without getting annoyed and be able to watch with the volume on.
I wish they would fire most of the old hosts. To all of you sick of the crappy hosts---start writing Bob, tell him how you feel, maybe that will help. Thanks again Sue, it's nice to know someone else feels the same way I do! |
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| jtv quality |
| Reviewer : julie (conway, MO) |
| I am glad to see I am not just becoming an old grouch. I agree with the reviews saying the quality has gone down and the prices have gone up. And the hosts-my God they must think we are all deaf they way they yell. Tamara is like nails on a chalk board and as corney as they come. And Wendy-save the money and get a monkey to sit there and play music for 4 hours. She shows nothing-what a slug. I have stopped watching with the exception of 2-3 shows a week. |
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| Jewelry Television |
| Reviewer : J (California, CA) |
| I wish the hosts would just stop yelling. Sometimes I consider making a purchase but I can't bare to listen to endless minutes of screaming hosts while I wait for them to finish their pricing games and get to "the bottom dollar". |
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| what are false and misleading sales tactics that become terroristic tactics with old ACN |
| Reviewer : mari murry (phoenix, AZ) |
| Many Thanks to Many of the previous writers who are discerning & not connected with JTV,its managers & employees have reported 12 years of facts/ truths about ACN's high-handed unprofessional tactics. It's in sales,buying,sorting (logic alone proves the barrel of stones they show cannot be filled by opening even a hundreds of left-over "Gem Jars" grand stones-- no,something else is going on in some BARRELS). It's also in the packing,shipping and the customer accounts'computerized "data"- -(about which the TN AG and other consumer agencies have had complaints- Check what 'data'they put in your account.
It's Better to Complain to YOUR OWN state Attorney General's Consumer Fraud/Protection section and copy the TN AG's.) it's in their accounts/finance section & "customer care." horrors. About Xmastime,they offered many pieces not shipped in fresh clean colors as shown or with 7mm "Tahitian"pearls of two clearly different colors -bronze and black.So different gifts had to be bought with other money while the wait for refund went into the new year.
The diamond pieces we bought (some not so inexpensive) were all called "FROZEN SPIT' BY a high-end shop's GEMOLOGIST who appraised them and said that is a term used to describe dead, greyed, mottled, yellowed diamonds, which were in every piece three of us bought.
Also counted on XMAS special care helpers in selecting the particular piece for those who purchased pieces over $500.00. Again,a number of us sought help from the "HELP' section. Told NOT in existence. Tried to send some back and told 30/15 days passed.so too bad; sent back for exchange an ugly pearl center stone ring with lovely diamonds alongside it, and got one try which we sent back because it was the reverse of the first one: now dead diamond stones alongside a lovely center pearl in the ring, after which they simply said nothing, and three weeks later a credit appeared. Try complaining.
When we timely cancelled some orders before shipping by calling customer service,they were cancelled,but the "Bank drafts" section managed by an old timer on 1996-97 night shift who took orders with Caesar, was now an accts. exec. named Wanda,who with Teresa, failed to check the cancelled multiple orders;processed the drafts and caused a domino effect of overdrafts which they refused to cover but did close our account and later cusstomer service supervisors insisted there was no record of any calls to them to cancel those orders.(Apparently, we just wanted to waste big bucks on dominoes,plus their multiple redeposits of a number of spearatee orders made that same day and all cancelled at the same time and confirmed cancelled.) These abuses of fair consumer dealings are only some of what we know of in the county.
Bob Hall WAS Pres then(now it's Bill Kouns). He just let Wanda/teresa write his excuse letter that supported their outrageous lack of computer systems or proper use of them and interfacing among the then rather small depts.
As for the TN State AG,every complaint I read here is multiplied by many.If we all complain to our state AG's Consumer Fraud Section attaching copies of documents as proof, they will have to take actions to recover for us.
The uniform comments about for hosts being offensive ,immature, blabbering and loud are also interesting. But we think Dawn has always, until recently, been open,honest, humble and calm,unlike the brazenly exaggerating ,brash,bellowing or annoyingly nasal,unsuited-for-tv types they have. until recently. Think the bosses have pressured the more responsible hosts like her, Cheryl, Robert,Tommy Brown, Jerry, the then-new Janine--where did they put her lately because she would not or could not speak , as some of you noted, like Wendy, a "Not-for- public TV" nasal.who swallows her words while at a mile-a-minute,or brash,braying Misty whose bloated 'facts'cause us to change the channel as we do for sure with Wendy and mile a minute Mandy,and Nicky whose experience is not as she claims but is a childhood bud of the very pleasant VP Jerry.
Tamara started as a very articulate,calm and interesting second seater. She was primed to humiliate herself and annoy us,as now the others have been. Maybe It's how to keep their mortgages paid.
Angie( never watch her anymore because she almost single handedly knocked that professional and articulately calm Janine into off-stage rehab/re-education camp, by criticizing her on-air. If Angie had been attentive at that particular time-Janine's "new-kid"
uncertainty whether to command the camera crew to close in on a multi-colored ring- would have not happened. Maybe some 'boss' gave the 'go after her' to Angie, and Angie was good at it. BAD. We personally were embarrassed, as you get when someone is reprimanded like a dummy,insultingly before you.
This stuff is old ACN and a shame.
Tommy Brown once said he would not shout to sell. He too got a bit louder and forceful of late. The hosts' "bosses" decide what 'works.' You will hear them mention,"My boss." Their tactics will,sooner more than later,turn and choke off their very breath if they don't improve. We don't wish that for anyone though, but just discovered this site and want to make these truths known. There is much more,too.
HAS anyone purchased the large Columbian emeralds or Andesenes and gotten those large,even-toned,colored stones as claimed and shown? Twenty people we know ordered and sent them back,wasting time and money mailing and insuring.
Yes,Virginia,they do think we're stupid. They show kits and stones and jewelry as if the ones they show were not cherry-picked. Humbug. Dawn had stated she refuses to lie or show junk,but now it's all of them, I guess. They were like our tv family before.
It's the off-camera,old timer managers who create the animosity and disgust so many of you(us too) know and wrote.
Thanks for all of your true experiences and honesty. |
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| jewelry |
| Reviewer : Donna Fancher (Mason, IL) |
| Great items |
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| My favorite pastime |
| Reviewer : Jan Bulik (Langhorne Manor, PA) |
| Love your show, on my set most of the time. Have gotten wonderful values most of the time. I am so glad you all have taught me so much about gemstones. Please continue the great job you do. |
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| Fool's Gold |
| Reviewer : E.Spears (L:aGrange, KY) |
| I have to agree with a previous review who thoght pieces were made to look much bigger than they actually are. A recent purchase from the gold clearance is almost laughable. It looks like a baby version of what was shown. |
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| Hosts, product quality |
| Reviewer : Diana (Westerville, OH) |
| Hi! Have been a JTV viewer for 6 years now. Agree with all who say the hosts are obnoxious! Can only watch Dawn and Angela (especially the speed shows). If I have to hear Mandy say "dollars" once more I think I'll scream. Wendy trails off the end of every sentence she starts and Angie needs to stop playing dumb. It's gotten old! Tired of the pricing games too. My formula is to take JTV's "retail value" and divide it by 4. Nine times out of 10 their final price will be 25 % of their stated retail price. As for purchaese I've sent back more than I've kept, although I did have some luck with akoya pearls. And for the tanzanite, if it's so hard to get why do they have so much of it? Parcels are a joke. Have yet to find any of the alexandrite, emeralds or champage diamonds they say others have found. I've gotten mostly blue topaz and very light citrine. Speaking of champagne diamonds. Bought a pair of 1/2 ct twt champagne diamond studs from them. The settings were so cheap the prongs were bent and both stones sat askew. Needless to say I sent them back. If they're buying closeouts the jewelry seems to be of quality, but when they manufacture it themselves (they manufactured the studs and they seem to be doimg that alot more lately) the quality just goes down hill. They had a good thing going at one time but I'vee been consistently disappointed with them and haven't ordered anything in nearly a year. |
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| repair complaints |
| Reviewer : Valerie Weiss (Huntley, IL) |
| For those of you who have purchased defective items or things that break during use, call customer service first. They have in-house jewelers who will repair or replace your item. Just make sure you keep your invoices to facilitate matters. One of my favorite rings lost a diamond that they replaced for me. I've never had any trouble with customer service. If it can be made right, they've always taken care of it. |
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| Nikky |
| Reviewer : Dyann (Helena, OH) |
| Hey Mari in Phoenix- I just read your remarkable review! Woo! You said it all and then some. I ALWAYS wondered how Nikky kept her job since she is a such a horrible, horrible host and the laziest one too! (Have you ever noticed that she will only try on the rings? She will waggle a bracelet or watch from her finger tips but refuses to slide it up to her wrist.) She holds everything on her finger tips.... (or with tweezers) Weird or what? Is it that she's proud of her nails? Hell, we ALL have manicures/acrylic nails these days! So, you say she is close friends with VP Jerry? Well, well, well, that certainly explains how she keeps her job. (I would fire her in a minute if she was my employee!!!!) She is totally repugnant and I can't stand to watch her any more... even with the volume turned off! And to this website... thanks for letting us vent!!!! It's nice to know I'm not the only one angry and disgusted! |
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| show host |
| Reviewer : jeanne whiteaker (Mc Minnville, TN) |
| I have watched JTV for several years and as of late I have watched less than ever. I think that most of the show host especially Sharon and Tamara are the worst! Tamara is so annoying that I turn off and watch someting else. Angie talks too much and it gets very boring!Quit wasting my time with your stupid stories! Wendy is another one, always adding in stories about her faith just to sell her shows! She misrepresents herself and the quantities of items continuosly. I'm sick of her, Tamara, Sharon and Angie!Can't they do any better? I don't know how much longer I'll keep shopping. I'd rather pay more or buy costume jewelry . At least then I don't have to listen to the garbage! |
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| JTV |
| Reviewer : Mary (Flower Mount, TX) |
Like another writer I too have read all the reviews so far. I have been shopping with them for over three years now and over all I am very happy with the pieces I have kept for myself and given. Not everyone out there can afford to even buy one piece, at Walmart let alone the higher end stores. JTV has brought the opportunity to own jewelry in all budget ranges. I have learned a lot more than I knew about gem stones before I started watching, which was nearly nothing like most people. Thank you JTV for the information. Learned enough to realize different gems are going to be of different size according to carat weight. All gem stones do not weigh the same by their size. Can be difficult to tell the color of a gem from TV or the web site. I ordered a Tsavorite ring, that I thought would be a lighter color and I was shocked at the depth of green when I received it. You can not buy a piece of jewelry retail and "return" it because something happens to it within 30 days. You are very lucky if they repair it, at no cost to you. I will agree that there are times I wish the hosts would spend a little less time on a piece and get going but in their defense sometimes a customer may be making up their mind on a piece and want to see more of it. I enjoy some of the stories and the little bit of banter between the hosts. Jewelry is in the eye of the beholder. One person may love a piece and another not care for the style at all. I would like to address the comment about JTV using "special lighting" to show the pieces or gems. All stores show the pieces in the best lighting available. Get a gemstone book a read up on how you should view gem stones; should be viewed in the "noon" day sun. Gem stones do not look the same in different lighting. I have often heard the hosts remark that you are viewing a piece at "a magnification of 40". They do tell you true. I am a collector of all the different garnets and I thank JTV for giving me the opportunity. (We can do without the remarks about folks that live in "mobile homes". Ugh! |
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| An overall good deal |
| Reviewer : Geneva (San Jose, CA) |
| I have shopped JTV for about 3 years, and yes, I have sent some items back. It is also true that some of the items are damaged. Overall, you get the same quality you buy from a chain store(and sometimes private) jeweler. The prices are much better and the service is excellent. It compares very well against its competitors. I, too, find the hosts overly enthusiastic and frequently mute the volume. |
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| Not worth time or money |
| Reviewer : Holli (Huntsville, AL) |
| The first time I ordered from this company, my ring came in the box with a severely damaged stone it was chipped beyond belief. I looked for peices of the stone in the box it came in and there were none!!! That means they shipped it to me like this, then I called the number on the invoice for customer service and it was a pay per call number--come to find out they printed the wrong number on their invoices but sent it out anyway not correcting their invoices. This was a rather expensive ring (which didn't look good at all even if it would have had a decent stone) as well and I cannot believe they sent it like that and they did not refund my shipping cost either. STAY AWAY from this company their jewelry looks like junk, if you want quality you will have to pay for it. period. |
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| CAN YOU HEAR ME!!! |
| Reviewer : j.e.c. (carnegie, PA) |
| I totally agree about jctv hosts. I am sick of all the yelling.Its like they are trying to get your attnetion from another room, not like your infront of your tv. I dont mind watching Shawn, sht is the best and she gets to the point and tell you the price right off.I agree all the counting backwards, dollar by dollar, uugghh,mut stop, just give me the price already. Other tv sellers just tell you the price and move on. Oh and Mandy she repeats everything she says. That is so annoying. JCTV say she is "is one of our most effervescent show host"...Yeah like alka seltzer, who can stomach that stuff. I wish the execs would read some of this and do something about the hosts. They make the whole experience drawn out and tiresome. I would agree the hosts are the worst part of the show. I too have received some junk jewelry and returned it. The less you pay the cheaper the jewelry, I understand that but come on. Anything over $100 should not be junk. You can buy nice jewelry in a store on sale for $100. Okay enough .. time for me to move on, starting to sound like them.. |
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| Hosts |
| Reviewer : Joan (Orlando, FL) |
| I used to like a couple of the hosts but now I would be hard pressed to pick even one I like to watch. What ever happened to Heather? I kind of liked her. I suspect Nikki had something to do with her leaving. Heather used to do a great job on the Red Carpet shows then suddenly Nikki appeared and took over. Nikki would not let Heather show anything or hardly even let her speak... Nikki is the most obnoxious and cocky host they have. Also, what did Angie say to Janine? I missed that show. But, I watch with the sound muted so even if I saw the insult I would not have heard it. Did she get her canned? I, too, am sick of Angie's "stupid" act. The thing is, I don't really think it's an act. She is truly stupid and annoying. And, I agree, I hate how Mandy says "DOLLLLL--ERRRRS" too! What is up with that? What is with Scott counting down the quanity on EVERY item he shows???? And why does Cheryl give a 30 minute lead in EVERY time she shows Tanzanite? I swear if she reads one more customer e-mail about an appraisal they received.... If Tanzanite is so rare, why is there a seemingly endless supply of it? And Misty's constant repeating "WHILE THEY LAST!!!!" and "First come first serve!!!!" and "How fast can you dial????" These awful hosts are why I can only watch with the volume muted. Even then it gets on my nerves since hosts like Nikki refuse to try on the jewelry. Hosts like Tamara confuse me as to why she is even on the air. What an awful host!!! Moron! Yelling, ranting.... Sharon too! And Wendy.... good Lord what a terrible host! Another reason I mute is because of her phoney religous sales tactics. Whew, I feel better! Sure wish they would get all new hosts so I can start watching with pleasure again in lieu of anger and resentment! I can deal with an occasional return due to a faulty item but it's the damn hosts that make me turn to HSN and QVC!! |
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| Janine |
| Reviewer : Pamela (Bremerton, WA) |
| I too am very curious as to what happeneed with Janine. She seems to be a breath of fresh air. She was so cute on the Xmas specials. I have only been watching for just over a year. It is such a great concept, but, like most anything else it will be ruined because of greed in some way. I have been able to have some things I would never have been able to have any other way. I have bought a number of things, some I have returned, no problems there. I have learned to take my jewelry to my jeweler and have it looked at because the workmanship is very poor. The hosts, where did they get these little Georgia peach pits anyway? Wendy is absolutely horrid. Mandy is sickening and if I hear about Nikki's years of experience one more time I'll puke. She is so full of herself. I agree, she is the only one to try on jewelry when she is working with someone else. She thinks she is all that and so much more. I am so sick of the drawls. I used to like Tamara, now she screams like she's been gut shot or something. I do hate the pricing games. Especially when they make it sound like they (the host) is marking it down and is going to get in trouble. You go on line, and when the web site is keeping up, it will show you bottom price. So the hosts are just making it sound like they are doing something naughty or spur of the moment. The shipping is atrocious. I use one or 2 stamps and have never insured anything when I have sent it back. I wish they would read the negative comments written here and do something about them, they would have a much better company. |
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| SHIPPING COST AT JTV |
| Reviewer : CATHY (INDIANAPOLIS, IN) |
| I was really happy to find a coupon. On the low price loose stones, i hate to spend more in shipping. Over all, i like jtv. I make jewelry and the stones can be nice,and if you don't like them, send them back. I never made an online purchase before. So for me, the downside is,,,now i'm hooked. |
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| Misrepresented |
| Reviewer : Glenn (Louisville, KY) |
| I have finally learned that JTV cannot be trusted.A pendant was displayed as the approximate size of a quarter but the size of the delivered item was dime sized Doubt will order agtain. Too many experiences like this |
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| Absolutely Addicted |
| Reviewer : Jennifer (charlestown, RI) |
| To all of those that say JTV is junk, they need to purchase something worth their while. You do get what you pay for, but even lower end products are nice.!!! And if you arent satisfied you send it back for 100%money back garentee, and I have returned two things out of hundreds!!! And never had a problem. Bella Luce is the best "Fake" jewelry I have ever seen. You have got to see it to believe it, they are gorgeous.!!!! And so far as gemstones which I purchase all the time, Parcels and Kits are the best thing that JTV has to offer anyone... I have a gemologist in my family and they say that everything is real and of upper quality to best quality, and for a tinnnnnny fraction of the cost of retail. I'm telling you don't be a pesimist...!!! Try JTV out, they are fabulous!!!!!!! I shop every chance I get every week, if not everyday, and so should everyone, I will never buy retail again. And those who compare to Wally World, are out of their minds.!!! DO NOT BELIEVE what some people say, they are just pesimistic!!! I am an optimist....!!! Love JTV, keep up the wonderful work.!!!! |
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| graphics |
| Reviewer : Fran (Warsaw, IN) |
| I find the graphics you use are teribly hard to read. The numbers are also very confusing and hard to remember, sepecially when they go quickli from item to item. I feel if they use different background colors,maybe lighter and darker pricing numbers it would be much easier to read. |
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| jewelry |
| Reviewer : lennie hirsch (davie, FL) |
| love it and the people who work there. they are always very nice on the phone. |
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| Hosts |
| Reviewer : Bob (Grand Rapids, OH) |
| I agree that the jtv hosts are the worst in the business. I also agree that we need to write the jtv pres and vp to let them know what/who we don't like. How else will they ever know we detest their hosts? If they knew so many viewers were watching with the sound muted (me included) they would not be happy. What I have been doing is calling customer service (1-800-581-3002) and complaining EVERY TIME a host annoys me. I am polite but I do let them know. I figure they have to do a call in report each shift with a summary of their calls. Hopefully, someone in a position of power sees this. So, for example, when Angie or Wendy stay on an item for too long, I call and complain. If we all write the head honchos and keep calling customer service, maybe the word will get out that we serioulsy dislike their hosts and would love to see some new ones. By the way, I hate Nikki the most too! |
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| pricing game |
| Reviewer : Mary Ann (Boston, MA) |
| I am surprise that so many people have the same opinion as me. Most of the hosts like to play pricing game. It just annoying and waste time to watch. Also, some of the customer cares are very rude. It takes months to get your refund and have to call so many times. If they keep doing like this, it will be no JTV. soon. |
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| Hosts |
| Reviewer : Sue (Toledo, OH) |
| I call the customer service department whenever the hosts get on my nerves. The other day I really wanted to shop but Tamara and Sharon were hosting. These two are so annoying! They are awful! I assume they must be related to a big shot or something. Anyway, they were doing their ususal screeching and screaming routine so I called customer service and said, "If these two hosts do not screamining and yelling, I am going to turn the channel." Well, 2 minutes later, they did quiet down some. So, calling and complaining does work to some extent. I urge everyone to write and call to let them know we dislike their hosts. The customer service number I use is: 1-800-550-8393
I call every time I am annoyed!!! |
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| A Gemologist Tells You The Truth |
| Reviewer : laurel (los angeles, CA) |
| Okay, girls. I've read the reviews and you all are right and wrong. I'm a GIA gemologist with 20+ years experience. JTV is okay for lower-end fashion jewelry. This is not where you want to buy investment grade stones or jewelry. Yes, many times items will appraise for more than you pay for it, but that is misleading. An appraisal is intended to inflate the value for insurance purposes, not provide a true value of an item's worth. An item is worth what it can be sold for; there is a big difference. JTV does not give color or clarity ratings on either their colored stones or diamonds. The reason is if they did, those of us with knowledge would never buy them. I ordered several items to examine them. The diamonds I received were all off-color, heavily included with a clarity of I2 or I3. The colored stones had okay color but were SI in clarity. Their quality is comparable to a mall store or Wal-Mart. |
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| Great Company But Be Selective |
| Reviewer : Kelly (Gilbert, AZ) |
| I've been a customer for 1yr and have also returned more than I have kept (same as my sister), however, their customer service is stellar and have had no problems with returns. I find the quality and selection has gone down as well. The key is to fall in love with the piece. I think their diamonds are very low quality (pp under $500) and I find better deals at pawn shops. On the flip side, I've had very good luck with loose gem purchases (parcels aren't worth the money) and love my spessartite garnets. Appraised very high! The 'pricing games' are nails on a chalk board. Angela Morgan is my favorite by far. Overall, it's a great company and it is fun to shop and find bargains mostly through the internet and their auction. Have fun! Great way to buy jewelry. I'm still hooked, but don't shop as much. |
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| stone quality |
| Reviewer : ToddT (Va.Beach, VA) |
| Buyer Beware!! This is the oldest trick in the book the old " Bait and Switch" What you see is not what you get.
Don't get caught up in the hype, most stones will apraise for more than you paid by at least 50% but if your looking to sell down the road with the poor quality you'll be lucky to get what you paid.Collectors,
Buy from a dealer who grades the stones and offers a money back guarantee,( I have found several on the net with fair prices) you'll be amazed at the quality and the difference in price will be made up in less shipping charges.
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| JTV Hosts Talk TOO MUCH! |
| Reviewer : Lisa (Hyattsville, MD) |
| Hype-Hype-Hype-Hype-Hype. The hosts are driving me crazy. I love the show, Im a jewelry lover but I find myself going to SHOPNBC in between the hype. And I have to admit JTV has lost some sales from me because I wait 10 minutes to hear the bottom dollar price, get annoyed because it takes so long and then I turn another jewelry channel and theres the price right there no waiting. As far a quality, I think its good and the return policy is GREAT! no hassel dont like it send it back no problems unlike SHOPNBC who charge a restocking fee. JTV has a wide variety of items and gemstones. If you can stand the hype given by most of the host you will find something to your liking. |
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| very disappointed |
| Reviewer : arlene (brockton, MA) |
| just started shopping with jtv. i ordered a gemstone kit 85cts.. what i got was crap. none of the stones were very good. all mixmatched, so i can't do anything with them. They charged me $176 for these. Now i have to spend the money to ship it back to them, which i already paid for the shipping to me... |
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| Hosts |
| Reviewer : Denise (Farmington Hills, MI) |
I went on this site and started reading some of the reviews. I now know that I am not the only one who finds Jewelry Television hard to watch. I too can not stand the hosts and their presentations. All the screaming/yelling/hype/pricing games- it gets on my nerves. I too find that I put the volume on extra low or muted all together and more often than not- just shut it off. Sharon is the most annoying to me. When that act like they made a mistake with a price, but will honor it- give me a break! I think this company should take a good look at their presentation and make some modifications. I find that I send back more than I keep. |
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| The blooms off the rose... |
| Reviewer : Mary Ann (Pleasant Hill, CA) |
| once you get these items home. They are rarely as nice as they appear on tv or internet in size, quality, weight and clarity. Have purchased for over a year and have returned 90%, keeping only the "higher end" ($900.00+) items. The low end diamond items are terrible! Cloudy and dull with no "sparkle" at all. A diamond pave ring, at $1000.00 which I kept, lost a stone after a few wearings. I took it to my jeweler (who custom made both my and my husbands wedding rings),and said he would not even clean it for fear more stones would fall out! The workmanship on the pave setting was so bad they thought it was purchased at Walmart, made in China. The best thing they could do would be to glue in a CZ. When I contacted JTV customer service and told them about the lost stone and my jewelers comments they said since I had the ring several months there was nothing they would do. Even though it had only been worn a few times, I'd had it to long. So much for the show host's dribble about handing down an heirloom! It didn't even last a half dozen wearings! Speaking of show host's, I agree with other reviewers, they are the worst. The yelling and screaming, stupid banter and games with the pricing are not necessary - thank goodness for the mute button. Dawn and Sharon I can't even watch. Bottom line: buyer beware and you get what you pay for. If you consider your purchases costume jeweley or slightly higher, you will be happy with your purchase. |
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| jewerly |
| Reviewer : michele (Head, MI) |
| A must to watch when learning about gemstones beautiful gems fun show hosts |
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| Not as good as they used to be |
| Reviewer : Karen F. (Oklahoma City, OK) |
| I've shopped Jewelry Television for a number of years and have noticed a gradual decline in merchandise quality. I still get some breathtakingly beautiful pieces of jewelry and gemstones at incredible prices. I've sent several pieces of jewelry back recently because it looked like someone had worn them for the entire 30 day inspection period and then sent them back. I think JTV could at least make an effort to repolish the scratches out of the gold before they resell a returned piece of jewelry. I always check the gemstone boxes when I buy loose stones to see how many pieces of tape are on the box. If it has several layers of tape, it usually means it's been returned by someone else because the stone is flawed. I don't approve of JTV's obvious policy of trying to sell returned, damaged, or worn merchandise to the next unsuspecting buyer. For now, I'll limit my purchasing to their "new arrivals" in jewelry and gemstones so I don't get someone else's rejects. I still find amazing bargains, but they're getting more and more rare. I must say, I check out their clearance items for rings that may have an inexpensive or inferior center stone, so I can replace it with one of the finer stones I have managed to purchase from JTV. The gem setting tools I bought more than paid for themselves the first couple of times I upgraded stones in rings myself. I continue to shop Jewelry Television, but as they change, I may have to change also. |
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| Rating JTV |
| Reviewer : Paul W. Ashcraft (Portland, OR) |
| Overall review is average in all catagories. |
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| JTV review |
| Reviewer : Barbara Flora (Lehigh Acres, FL) |
| I am a new gem collector who is enjoying watching and learning about natural gemstones. I have purchased several individual gemstones
and parcels asw well. I would like to thank the hosts for sharing their knowledge with the customers. I have a lot to learn so please continue to enlighten me so that I can become a wiser collector. I do have only one issue with buying parcels and that is that I cannot identify some of the gems, especially the colorless and yellow gems. Helpful hints in determining which gems I have would be appreciated. The books I purchased help, but most novices do not have spectroscopes and microscopes to aid in distinguishing one gem from another. I am hooked on gem collecting and love the show. Thanks for making my new and fun hobby available
to ordinary hard working people like me.
Sincerely your:
Barbara Flora |
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| Stones oh where oh where have they gone? |
| Reviewer : Doris (North Providence, RI) |
| I have been shopping with JTV for a number of years, and stones just fall out and fall out. They repair the jewelry, but the stones just fall out.
The hosts are loud and long winded. |
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| whine whine whine |
| Reviewer : bessie wingate (yadkinville, NC) |
| WHAT IS WRONG WITH YOU ALL????
JTV is the best thing since sliced bread!!! I have also gotten an item or two that I returned. I have also returned items to "high-end" jewelry stores ( they were VERY unhappy when I asked for a refund - wonder why ). Most of my purchases from JTV have excedded my expectations both in appearance and quality - considering what I paid for them. Now as for the "pricing game" - if it is an article that I am truly thinking of buying, I get off my butt, get my phone, dial the 800 # and ask what the price is --- try it, it's not that difficult. Now about the show hosts -- sure some of them would irritate the horns off a billy goat, but I guess the rest of us don't irritate anyone at anytime ( ISN'T BEING PERFECT ALL THE TIME JUST GREAT????). About the value-vs-price comments, I have had some purchases appraised by a lady that does the estate appraisals for the State of North Carolina, owns her own jewelry store, and is a registered gemologist, so I feel pretty confident that when she tells me that I got a great deal, well, I GOT A GREAT DEAL. And the best part is that I didn't have to leave my living room or get dressed and put on any make-up to get MY GREAT DEALS!!!!! |
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| JTV |
| Reviewer : CHERI (BERNVILLE, PA) |
| THE BEST OF THE BEST. I AM SO ADDICTED TO GEMSTONES I AM TAKING A CLASS O GEM IDENTIFICATION. |
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| JTV |
| Reviewer : Kathy (Winnemore, PA) |
| I have been shopping in jtv for 3 months and have signed up for the top of the hours e-mails. I was told that I will receive them by 12 am eastern time but i dont' receive them until 1:30 am or later. Other than that I have very happy with everything i have purchase and will continue to purchase and I hope that they will start to send the e-mails at the correct time.
kathy from pennsylvanis |
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| customer service |
| Reviewer : Kathy (parkside, PA) |
| i live on the east and the system was down on-line. I called at 12:am and spoke to customer service respresative who was very nice and helplfull and asked me to call
back in the 3 am because i could not get the coupons for the items i wanted. well i spoke to customer name Darlene who told me she was not allowed to give me the coupons on the phone and i had to wait untila the computer techs come in on monday and put the new numbers in. when this happen before i was given the numbers on the phone without problem. obviously in you want to keep your customers you will need to get better people who are willing to work
with you not against you. I have recommended all my family and friends to jtv now I am having second thought. |
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| A Gemologist's Review |
| Reviewer : rose lauren (north little rock, AR) |
| JTV sells jewelry comparable to Wal-Mart or similar stores. You will not get high-end or good quality here for any gemstones. If you want silver, they are good. If you want gold, they are so so. If you want gemstones, go elsewhere. |
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| Quality-Pricing |
| Reviewer : Steve M. (Pacifica Cal., CA) |
| I have beeb watching an buying from jtv for past year an have returned as many as I have purchased.I've Payed for my education ,an learned you usually get what you payed for.I just stumbled across another channel that I just love!!where you gain knowledge an get great prices on Jewelry.The company is (Direct Shopping network).I just bought A ring with a 8carat Pariba (Neon)Tourmaline with .87 in diamonds in 18k gold an It just appraised at 96 thousand Dollars.Not bad Huh??I payed only 2500.00 for it.So you don't have to just shop at one spot look around.Bye..... |
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| Jewelry Television Does Not Care About It;s Customere, or the Poor Quality of Product The Sale |
| Reviewer : J C (Dallas, TX) |
| It is hard for Me to believe that so many have rated JTV with five stars. They must still be in the honeymoon phase, and to say they have never returned anything, is completly unfathomable.
I have been a customer of JTV for almost two years. At first things went pretty good, and I got some nice rings, but I had to return three times what I kept, which can be very expensive. Several items were broken and cracked, due to the bad packing. Whenever I called Customer Service, they were of NO help. Even stating that the product I was speaking of was of poor quality, because they too had purchased it. And theirs had broken as well. I once ordered two champagne diamond rings, one 1 carat, the other l and 1/2. They were actually the same size, THE SAME SIZE!!!! The price difference was $80. I would have kept the less expensive one, but the color was terrible. My Mother ordered Me a London Blue Topaz necklace. The chain was old, used, dirty, and broken. She got it straightened out, but again, it cost Her shipping.
Then there was the fake chip necklace incident. They were supposed to be amethyst, peridot, citrine, and blue topaz. I bought them to resale. Then received a letter from JTV saying they were fakes. They refunded My money, and let Me keep the necklaces, but they were useless. They turned out to be colored glass. I was told that they can only test one in every hundred or so items, so You have to wonder,what else is fake. Then there was the Jewelry boxes that had to be repaired, and the ones that were great except for the gold tone accents on the top, which were poorly done, and very tacky. It would have cost the same to have sent them back, due to their weight, than to keep them. And I can not use them. JTV has never responded to My letters, or complaints, letting Me know that they do not care. So when they say that they are into quality, and not quantity, they are simply not being honest.
I am really fed up with JTV, their product, quality, the high cost of returning items, and the POOR QUALITY of Customer Service.
BEWARE, it appears they no longer care about anything but selling poor quaility items, making a profit, and ingnoring it's Customers when they try to complain.
Tired of being ripped off!!!!!! |
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| Warning objects appear larger and of better quality on T.V. |
| Reviewer : Jerry (CAddo Millis, TX) |
| Bad Jewelry. Horrible Customer Service. They DO NOT CARE ANYMORE. It has cost My Wife a fortune returning this junk. She could have purchased jewelry of amazing quality, been treated better, and been able to be cared for/about long after 30 days, with Other stores or businesses. |
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| Gemstones |
| Reviewer : M.S. (Reno, NV) |
| I have to say, that it is a good thing that all of us are so perfect. I found JTV about 2 years ago, and have started studying Gemology. I found that buying the parsels I am learning how to identify stones, and their characteristics, etc. By reading the Bio's on the hosts, I watch the ones with the education to teach me about the stones. The wonderful thing about our TV system is it has an on and off switch, and I have found it works very well if you do not want to watch something. I rather enjoy the internet and do all my purchases from there and can study while I listen to Cheryl or Scott. For thoes of you who have a real adversion to JTV and the hosts, I suggest you go to a gym and work out your frustrations, or go volunteer some place where you are less likely to be exposed to the harsh reality of the world of shopping. |
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| JTV |
| Reviewer : Allen (Seattle, WA) |
| JTV is in the business of sales. They are not your family or friends. Obviously diamonds are not their strong point so don't buy diamonds from them. Items are magnified so you can actually get an idea of what they look like. Pay attention to the carat weight and mm size. Treated means treated. You have to be a smart shopper to get a good buy no matter where you shop. JTV is all about good buys on gemstones for the most part. That is the core of their business. You have to do your research to know what you are buying. Also remember that rare stones are going to be harder to resell because there is a smaller market for them. Most people should stick to saphire and ruby in loose stones if you want an investment. Sent them back if you don't like what you get, but you can get great buys if you know what you are doing. |
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| jtv is wonderful |
| Reviewer : lois adkins (hollywood, FL) |
| I own a lot of jewelry, and have shopped malls, jewelry stores and other tv networks for jewelry, and to me jtv is the best, every thing i have gotten from them are the best, the tanzanite rings are the rich deep color, the diamonds are firey and clear, so all you folks that dont like their products, i got one thing to say to you, STOP BUYING FROM THEM! that will leave more items available for those of us that love jtv, again i am very pleased that jtv is very affordable and great jewelry,, lois in south florida |
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| Very Pleased |
| Reviewer : Vicky Hazard (San Bernardino, CA) |
| I have purchased several items from JTV. Jewelry and gemstone parcels and single gemstones. Some for myself, as well as gifts for friends. Overall, I think JTV is GREAT! I have sent back 1 parcel that I was not pleased with, and received another in less than a week. At times, some of the hosts can be very annoying (I won't mention any names) I just don't watch when they are on. Most of the time, I shop online. You do have to pay attention to carat weight, dimensions and such because everything IS magnified to see the detail. So use your heads people, before you buy and you should be pleased with what you get. |
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| Update |
| Reviewer : Donna (Austin, TX) |
| I believe there is trouble in paradise on JTV. Over the past 6 months I have had to return more than i kept. Very unlike me. I still get great customer service and fast refunds to my account..but the quality has not slipped. It is down right plunging! The Labradorite I bought this past 2 weeks has been horrible! All is being returned. (around $3000.00 worth) I only expect the quality they rave about having. And I have not received it...at all. Poor quality stones, chipped stones, streaked, large windows, inclusions,you name it. The stones have been riddled with them. And no matter what the "impending value" of a stone is. A crappy stone will always bring a crappy price. I complained about a parcel and had an new parcel sent to replace it immediately. The replacement parcel was great! The next 3 parcels have been crap again. I have returned all three. Small stones, broken stones, poor colored stones,you name it...it is what the parcel is made of. Even on tv i see the parcels they show with craxked and chipped stones. Are they at the BOTTOM of their gem barrel? Seems so. they might throw in ONE good stone..and it may be of some value..but I think they do this to make you keep the whole parcel so you can have this one stone. I have found I can buy individual stones in the same number as I would have received if the stones in the parcel were the larger stones they advertise, I lose the "special find" aspect of opening a parcel, but I dont send as many back.And I can send stones back that i dont like and I am able to keep the ones that measure up.I use the free shipping coupons every chance i get...and especially for large orders. I also use the 15% and 20 % discount coupons....but i think when i use the discount coupons I received really inferior stones. Almost as if they are not willing to give you the better stone unless you pay full price. I have noticed this with almost every coupon ordered stone I have received. Example, my emerald was cracked,almost in half. My red lab had a window so large I could crawl through it.
I think they are not getting qulity stones anymore. I think the gem miners dont want to sell to them at the low price they offer..even if they do pay cash. I think,perhaps, that the best stones are going to the European market and the Orient. I dont think the miners are in that much of a bind they have to sell to JTV anymore. I think JTV is getting crappy stuff and selling it as not so crappy stuff. I dont like the fact that JTV doesnt tell you if their stones are "eye clean" or "loop clean". I would appreciate a bit more honest info there. I think you can find a good stone or a beautiful piece of jewelry here or their. Heirloom quality...not at the lower prices. Fun jewelry, a step above costume jewelry...sure no problem....anything else..Do your home work. Buyer beware.
They do bring gem stone jewelry to you at an affordable price....as long as you arent looking for a piece for speculation.
The hosts...well..they are what they are. Seems like they are mostly local girls. Havent been out in the world much..for the most part. I love the way they say "Jewelry" and their "mathmatical calculations" are worth waiting for! They are a hoot!
One or two are just mean and nasty people..who beat their co host to death if that poor person dare to try ot get a word in edge wise(Nikki) (Angie)Didnt anyone ever tell her (and others) it is rude to talk over someone. Both of these ladies have a way to go in this world..in my opinion...before they are to be considered as a "good person".
Someone needs to take a chill pill(Tamara) although I still love her when she is calm. Dawn seems to have given up on the show. And I wonder why. Cheryl is still the most interesting and funny ...but maybe shouldnt believe all the email appraisals folks send her.Cheryl, people are lying like dogs to ya,girl!
Sharon..well..now she is the most interesting of all the hosts. At least she knows about what is good jewelry and what isnt. And she will flat says so. I know she gives the value of jewelry based on the "high end" designer stores...but that is interesting info to me. I dont leave her show and run to Wal mart and expect to find the same jewelry prices or appraisals. And she dresses nice....to boot.
Jerry and Tommy are acting like weenies lately. Scott and Jennifer are a hoot, I dont care if they show jewelry or not...they are funny! And Jennifer is a perfect straight woman to Scott's comedy antics.
And Robert...jhezze! I'd hate to have to deal with his arrogance on a daily basis.
Okay...so some of these
people are okay. Some are doing their job well and come across as decent people. Some inflate and berate and definitely irritate. Who cares. I know better than to believe all that is said. I do make my own decisions on what is "a good deal" and what isnt. And I still say...
I can find a bargain on this site. I still say they have the best customer service. I do return a lot of things...but the things I keep are of exceptional quality. I just have to shop hard. If i get a letter complaining of my high return rate...(as one review stated had happened to him)
then I will write and update my opinion of them. For if they try to force you into keeping a crappy product then they are treading on illegal waters and i will call them on it.
So to sum it up. The parcels are back to "sucking the big one". I probably wont buy them ever again.
The gem stones are "buyer beware" and plan to send them back if not as advertised or of the quality they say they are.
Coupons are good. On jewelry..but have not seemed to aid in the receipt of quality stones.
Good stones can be found...but a lot of searching goes into finding them.
Something stinks in the core of the show...and the smell is driving down the quality and the enthusiasm of their best host and hstess.
Just use caution as you would with any purchase. demand that they come across with the quality they state they are providing. And Istill say..they need to look closely at the people that pull the orders. I think that is where alot of their problems lie. I think these folks just dont give a crap. I
think they are so overloaded with orders that they just pull anything and throw it in a bag. I dont think they do any sort of quality control. And if you notice...the same person that is suppose to "inspect the order"...well..it seems to be the same two or three people all the time that is listed. I can look at the inspectors name and tell you if the shipment will be crap or not...just by the person that inspected it. So maybe they need to look into the insector/shipper staff.
Dont give up on this company...just be a wary shopper. |
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| JTV |
| Reviewer : Sue (Fraser, MI) |
| You get what you pay for and sometimes not. I've sent back more than I kept. You can get just as nice jewelry (and better) on sale at Sears and Penneys. |
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| JTV |
| Reviewer : Nancy (Mt. Clemens, MI) |
| Gem Parcels are small-tiny stones. Not worth the shipping cost. |
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| JTV |
| Reviewer : Helen (Boston, MA) |
| I have read alot of the reviews about JTV and I have to agree with the fact that the company has increased their prices on items but that's because everything else is going upwards in price! GOLD,gas,utilities, etc. I think they are keeping to there motto "making jewelry and gemstones AFFORDABLE to everyone". The jewelry has as I have seen since May 06 has gone up in price, it still is less expensive than their competitors Believe Me!!The fact that you can return an item makes it easier to purchase something you are considering. If you are not satified with an item you can return it no hassle, no questions asked! The variety of jewelry is great and the gold prices can't be beat I myself make alot of pieces( earrings and pendants) with castings they sell I think this is the best feature that JTV has. Thank You JTV!!!!!!! |
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| Hosts |
| Reviewer : June (Dallas, TX) |
| I watch with the volume muted too. Hate the hosts! |
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