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Visit the Performance Bike Shop for deep discounts on road bikes, mountain bikes and bicycle accessories. Purchase cycling clothing, helmets, electronics, bike racks, personal care products, training videos, workstands, tools, child seats, nutritional supplements and much more. Build your own bike from dozens of top-brand models and frames. Visit the Women's Store to see our top-flight collection of the best technical cycling gear made specifically for women. Find all the latest components that cycling has to offer in just a few clicks at performancebike.com! | |
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| Mr. |
Reviewer : John Dyson Hunt (Diamond Bar, CA)  |
| I have bought at least $1,500 worth of goods through PerformanceBike.com and their paper catalogs over the past 3 years. THEY ARE GREAT. Thier products are very good and their prices beat almost everyone almost ALL of the time. |
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| Excellence |
| Reviewer : John Francoeur (Barnum, MN) |
| Performance bike is the most complete, reliable, and prompt cycling parts dealer oout there. I always shop around but end up coming back to P.B. |
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| POOR BUSINESS PRACTICE; POOR CUSTOMER SERVICE |
Reviewer : Sandy CW (New York, NY)  |
| Poor business practice and complete lack of customer service. Package came missing an item. Customer representative did not believe me at all. After convincing him, he says he will send item by ground shipping. I told him that was unacceptable so he promises 2nd day shipping. Three days later and no item so I call back and they say it "will" be sent by ground shipping. Further inquiries later reveal that the item has been discontinued. At no time was I notified that item had been discontinued. At no time did I receive a refund. The company simply omitted the item from package without explanation, insulted me on the phone and then blatantly lied about sending it via expedited shipping. I still have yet to receive any kind of confirmation email regarding the item or my refund. Buyer please beware!
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