We want you have the best possible stress-free shopping experience so we've gathered a list of the most common questions and concerns our users have had. We hope this helps you make use of the great bargains available here on our site.
How do I use coupons?
Each store has its own way of handling coupons. For many stores, you will see a coupon code in a frame or pop-up window. You need to input that special code in appropriate box during checkout. Some stores give us special links to use so that when you go there from our site, you will automatically receive the discount when you checkout. We also scour the Internet for great deals that do not require coupons. For these you just hit the link on our site and go to the store to buy this fabulous merchandise at a great price.
Do I have to pay anything to get coupons?
Nope. We offer our service to you free of charge. Enjoy!
How do I know that a coupon I tried to use worked?
Before you complete your checkout at the store, you should see the discount appear in the summary of your purchase either as a reduction in the price or as a Shipping charge of $0.
Why didn't the coupon I tried to use work?
Now you understand how hard we work to keep our site up to date. Merchant may retire a coupon without telling us. This can happen for a number of reasons: (1) you may not have met the restrictions (e.g. minimum purchase price, use of a specific credit card, etc.), (2) the merchant may have neglected to tell us the correct expiration date, (3) the merchant may have limited the number of coupons to maintain an advertising budget, or (4) the merchant's website may not be functioning properly.
What do I do if a coupon I tried to use doesn't work?
First, you should check to make sure that you input the correct coupon code and/or that you have met the restrictions (e.g. minimum purchase price, use of a specific credit card, etc.) If it still doesn't work, you have 2 choices. (Note: We've found that screaming, hitting the keyboard and throwing the mouse don't seem to help the situation.) Either you can proceed with the transaction without the discount (this is if you really want it and just can't wait) or you can contact the merchant directly to find out what happened. In any event, please let us know by clicking on the "No" button on the frame or pop-up for the questions "Did this coupon work?"
Why do some offers have coupon codes and others do not?
We have several type of offers on our website. Only coupons require codes. In addition, some coupons do not require codes as some stores give us special links to use so that when you go there from our site, you will automatically receive the discount when you checkout.
Why do some coupons have expirations dates and others do not?
Some offers are good forever and other expire. The stores don't always let us know ahead of time when offers will expire as they may not know themselves. We check the validity of our coupons on a regular basis but we do miss some every now and again. If you find a coupon that doesn't work, please let us know by clicking on the "No" button on the frame or pop-up for the questions "Did this coupon work?"
What is the Mailing List?
You can sign up for our Mailing List. We'll e-mail you when we have offers we think you'll like or if we add a new feature we think you'll want to see. Don't worry, we won't fill your In-Box with a lot of junk you don't want to read. We hate junk mail as much as you do.
What is My Coupons? How do I save a coupon to use it later?
When you click on the Save This Coupon button, you can sign up for your personal Coupon Wallet. You can save coupons and deals so you can continue looking for a better deal and if you don't find one, you can always go back. Plus, if you run out of time (we have screaming kids too), you can always come back tomorrow or next week.
Where do all of these great deal come from?
We get our deals by scouring the Internet. Some of these come directly from the stores, other we find as we surf looking for great deals for you.
Can I use coupons in my neighborhood stores?
We don't offer printable coupons at this time. In order to use the coupons on this site, you need to click on a link from the site and then use the coupon at the online merchant.
Who should I contact if I have problem using a coupon?
If you have a problem using a coupon or with a store's website, contact the store directly. Please let us know so we can try to help our users avoid similar situations in the future.
I love your site! How can I help?
Now that you asked... You can tell a friend about your new favorite shopping site, share it with hundreds of thousands of other savvy shoppers, or just share your shopping experiences with us.
Thank you for taking the time to learn about our site. We look forward to helping you find the best deals online!