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Viva Terra supports a natural lifestyle for the products we buy. From furniture to jewelry, you can find eco-friendly chairs and rings, that are created from organic and sustainable resources. Many of the items are handcrafted by people who care as much about the earth as the goods they produce. Find elegant uncommon goods that are functional and beautiful, reflecting the world around them. Live an ecological lifestyle. | |
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Viva Terra Coupon Code : No coupon code required
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Viva Terra Coupon Code : No coupon code required
| View this Coupon | | | Save this Coupon | | | Send Coupon to a friend |
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Viva Terra Coupon Code : No coupon code required
| View this Coupon | | | Save this Coupon | | | Send Coupon to a friend |
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Viva Terra Coupon Code : No coupon code required
| View this Coupon | | | Save this Coupon | | | Send Coupon to a friend |
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Reviewer : chris (portsmouth, NH)  |
| I have had no problems with Viva Terra and have found shipping, quality and support wonderful. |
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| Review |
Reviewer : lynn (monroe, NY)  |
Love this store! Great, natural products that are quality items for gifts or self. |
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| Poor Customer Service |
| Reviewer : Peggy Truesdale Haney (Silver Spring, MD) |
Ordered birthday item 8 days before desired date, opted for "free 3-day shipping upgrade," placed order online. After receiving email confirmation of order, noticed no mention of shipping upgrade so I called the company's "customer service" (term VERY loosely applied here) and was assured by the gentleman w/ whom I spoke that yes, it would receive the upgraded shipping and yes, it would definitely arrive by my mother's birthday. Called "customer service"the morning of my mother's birthday to check on this. They had no record of my conversation w/ them earlier, item had only shipped the day before so obviously it wasn't going to be on time. NO apologies, no responsibility taken, no offer to make it right...basically it was tough sh*t...very unimpressed w/ attitiude. Almost exactly the same response from "customer service" manager. Couldn't even cancel order since it had already shipped. Never use Viva Terra if you need it in less than 2 weeks and don't order online...actually, just don't use this company! They were totolly uncaring! |
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| Viva Terra is terrible |
| Reviewer : Sheryl Kaplan (Pasadena, CA) |
This company sucks. Search the web and read other reviews before you buy from them, if you dare. I ordered a gift for a client in December in advance of the order deadline for it to be received in time for the holidays. I e-mailed them twice about the status of the order as I did not get a message saying it had been shipped or hear from my client that it had been received. Nobody answered my e-mails, so I called twice. The first time I was told it would be shipped in 24-48 hours. On Dec. 23 I was told it had been shipped on the 17th and would be delivered the next day (the 24th). Both times the "customer service" people were lying. The item was finally delivered on January 2. Then, there was supposed to be a rebate on this item and they refused my request for it because they said it had to be postmarked no later than Jan. 13. They sent my request back to me showing it was stamped as received Jan. 11! Totally incompetent, and I can't get over their lying to me -- twice. Inexcusable, and no response to my complaints. Of course. Save your money and your blood pressure -- shop elsewhere. |
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| Crappy service |
| Reviewer : Dianne Boney (Hixson, TN) |
While I've had decent service in the past, this Christmas was the absolute worst. On December 11, my husband ordered some dishes I had wanted for literally years. They supposedly were shipped to arrive in time for Christmas. However, due to a "system error" they weren't shipped until December 28, and as of January 2, I don't have all the dishes. So-called customer service repeatedly told my husband that the dishes were shipped and would arrive--guaranteed--before Christmas. Let me say these dishes were NOT cheap! Somehow when I spend $400 I expect at least the same customer serice promised when I only spent $100. I'm through with this company. They may be green, but they're not honest. |
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| Horrible customer sevice |
| Reviewer : Renee (Phoenix, AZ) |
Dealing with this company has been the worst online experience EVER.Order was not shipped, they will not cancel order, won't tell me when I will get it.Have given me numerous BOGUS tracking #'s. have sent numerous emails, spent HOURS on the phone. This was supposed to be a xmas gift. it was ordered on 12/17 3 day air - website said 12/18 was cutoff for guaranteed christmas delivery - still waiting for product to show up. |
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| Viva Terra |
| Reviewer : Suzanne (Davis, CA) |
Viva Terra is the most unethical company I have ever dealt with. I have requested to be removed from their mailing list 8 times but they will not!! It has been two years since I made a HUGE mistake and bought a gift certificate from a friend. They promised me they would not send me one catalog but I recieve about 10 a year. I HATE them. PLUS, they sold my name and address to other companies and I began getting more junk mail. One company told me specifically that they bought my name from Viva Terra. When I called Viva Terra about selling my name they lied and said they don't do that. Argh!!! Do NOT buy from this company EVER!!! |
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